Assistant Maintenance Manager
Moxy & Residence Inn Slough, SL1 1GZ
We can offer you a great opportunity to learn and grow as the newest member of our Facilities/Maintenance team!
We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver POSITIVELY OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a dynamic, confident, and ambitious new Assistant Maintenance Managerfor our fabulous Moxy and Residence Inn Slough!
We are the first dual branded property in Slough; 2 hotels operating in 1 building! Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximizers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings!
#ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters! The Wi-Fi is speedy, and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew’ is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time.
What do we offer?
* A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
* Free Healthcare plan
* Progression & Development Plans
* A workplace with over 220.000 colleagues worldwide!
* A family of associates with a work hard, play hard mentality.
* The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
* Feed your wanderlust with discounts in over 7000 hotels!
What will I be doing?
* Have a thorough knowledge of all plant and equipment in the hotel and maintain these in efficient working order by following routine maintenance procedures.
* Adopt a proactive approach by carrying out a regular walk round the hotel and grounds to ensure potential problems are dealt with promptly.
* Carry out short term (reactive) maintenance work e.g. repairs affecting guest bedrooms and services as a matter of urgency while adhering to all safety procedures and causing minimum disruption to guests.
* Carry out ad hoc decorating work.
* Carry out weekly check of all fire alarms within the hotel and take action in line with Standard Operating Procedures
* Deal with complaints/ problems politely and positively and make every effort to resolve them. If you cannot resolve them refer to Facilities Manager but, in any case, advise full details to line Manager at the first opportunity.
* Liaise daily with all departments and deal appropriately with any maintenance issues raised, giving priority to those issues which compromise Health & Safety Procedures if any are found to be faulty.
* Have knowledge of and manage hotel security, emergency procedures, FLS and crisis management
* Respect guests' privacy at all times.
* Liaise with contractors on site to ensure that Permits to Work are completed in compliance with Company Health & Safety procedures. Act as Clerk of Works to regulate work carried out by contractors.
* Carry out work on ad hoc projects using your skills and knowledge to ensure the most efficient and effective outcome for the hotels.
* Use, operate and store all tools, equipment and materials safely and securely to comply with statutory regulations e.g. COSHH
* Respond to call outs in line with rota and department standard practice.
* Carry out checks of maintenance materials at least weekly, keeping stock levels to the minimum necessary to maintain continuity of service.
* Maintain operational standards to the highest possible level in respect of service, hygiene, health and safety and ensure that there is minimal wastage.
* Manage the departmental spending in line with monthly budget.
* Maintain and order parts and supplies in a timely and efficient manner while minimising waste and maintaining "green" initiative.
* Responsible for hotel security to minimize risk of theft, crime and other hazards.
* Perform other duties as assigned.
What are we looking for?
* Generalist technical/engineering background
* Prior experience in hospitality is desired
* Strong communication skills
* Ability to meet the deadline
Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company.
Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
Please apply in writing by email attaching your CV along with your current salary and notice period.
We are waiting to hear from you.
***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***
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