About the Company
We are looking for a highly organised and proactive Sales Support Administrator to act as a vital link between our Sales, Buying, and Account Management teams. This role sits at the heart of our commercial operation and plays a key part in supporting our retail growth across the UK market.
About the Role
You will be responsible for providing essential administrative and operational support to the sales team, managing new line paperwork with retailers, maintaining accurate pricing and inventory information, and ensuring seamless communication across internal teams and external partners. If you thrive in a collaborative environment, enjoy managing multiple priorities, and take pride in accuracy and organisation, this role offers an excellent opportunity to contribute to a fast-paced and growing business.
Responsibilities
Sales & Commercial Support
* Provide comprehensive administrative support to the sales team, enabling them to meet and exceed company sales targets.
* Support key commercial activities that drive growth and strengthen retail relationships.
New Line & Retail Paperwork
* Manage and process new line forms and retailer documentation accurately and efficiently.
* Ensure all required information is completed, submitted on time, and aligned with retailer requirements.
Pricing & Inventory Coordination
* Maintain and communicate up-to-date pricing and stock availability information to internal teams.
* Support accurate tracking of pricing changes and product availability.
Cross-Functional Collaboration
* Work closely with the Buying team to ensure accurate product, pricing, and availability information is shared across the business.
* Liaise with Account Managers to support retail accounts and resolve queries efficiently.
Communication & Coordination
* Act as a central point of contact between sales, buying, account management, and external retail partners.
* Ensure clear, professional, and timely communication across all channels.
General Administration
* Prepare reports, presentations, and documents using Microsoft Word, Excel, and PowerPoint.
* Maintain organised records and documentation to support smooth commercial operations.
* Assist with additional administrative duties as required to support the wider team.
Required Skills
* Previous experience in a similar role
* Highly detail-oriented with a strong focus on accuracy and consistency.
* Confident user of Microsoft Office, particularly Excel, Word, and PowerPoint.
* Excellent written and verbal communication skills and fluent English language.
* AI user of Claude / Chat GPT
* Professional spoken English skills
* Collaborative team player with the ability to build effective working relationships.
* Self-motivated and proactive, with a problem-solving mindset.
* Excellent time management skills and the ability to juggle multiple priorities in a fast-paced environment.
* Entrepreneurial attitude with a hands-on approach
Preferred Skills
* Strong understanding of the UK retail landscape.
* Awareness of consumer trends and retail dynamics.
Qualifications
* Degree in Marketing or Business
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
We’d really encourage you to take a look at our website and blog before applying. It’ll give you a feel for what we do, the kinds of products we work with, and how we operate as a business.
🔗 https://keplin-group.com/
🔗 https://keplin-group.com/blog
It’s the best way to understand our day-to-day work, pace, and culture, and whether it feels like the kind of environment you’d enjoy being part of.