To work as a member of the Buckinghamshire Neuro Service ESD Team who provide Early Supported Discharge (ESD). The ESD service enables the accelerated discharge of stroke patients to their home environment, providing specialist rehabilitation in the community comparable to that of an in-patient stroke unit. The team works closely with other key organisations to both ensure a seamless transfer of care from the hospital to home and to provide on-going rehabilitation in a variety of community settings.
To provide comprehensive and confidential administrative and secretarial support to a multidisciplinary clinical team in the specialist area of stroke care. The post holder will liaise with other administrators and clinicians to provide secretarial and administrative support through the whole patient pathway. This will include timely management of correspondence, dealing with telephone calls and collecting data for audit and service improvement including SSNAP.
In addition to supporting clinical processes, you will work with other clinicians and managers to facilitate team management and service review and improvement.
Main duties of the job
To provide effective and efficient administrative support for the ESD Team.
Good communication and organisational skills are essential, previous experience of using electronic patient record systems is desirable.
About us
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
Person Specification
Education, Qualifications and Training
* RSA I / II or equivalent typing/ keyboard qualification
* Level 3 GCSE's ( grade C or above or equivalent to include English).
* Excellent keyboard skills / use of Microsoft Word and Excel
* NVQ level 3 in Business & Administration or working at equivalent level
* European Computer Drivers Licence (or equivalent)
Experience
* 6 months experience within a customer care (face to face) environment
* Able to accept and undertake responsibility for designated tasks.
* Previous experience of working in a 'people focussed' role
* Willingness to learn new skills
* Experience using Microsoft systems
* Experience using the Rio patient record system
Skills, Ability and Knowledge
* Clear, concise verbal and written communication
* Demonstrate insight into the importance of maintaining a safe working environment
* Ability to learn / ability to self initiate learning (evidence within the last 2 years)
* Evidence of self motivation and initiative
* Able to know own limitations and seek advice
* Flexible and adaptable in approach to work
* Able to undertake manual handling tasks.
* Able to maintain written communications / records
* Awareness of health & safety issues and policies
* Able to maintain written communications / records.
* Able to complete tasks set, follow instructions.
Special Circumstances
* Ability to travel to other Trust sites if required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Clinical Specialist Physio and ESD Service Lead
£24,937 to £26,598 a yearper annum pro rata
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