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iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across various industry sectors. Our clients include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS, and many more.
Diversity at iProov reflects the customers we serve, with principles of equality and inclusion at our core. We embrace differences, foster possibilities, and grow together. We aim to create a culture where everyone feels confident, included, and able to contribute fully.
The Role
Reports to: Biometric Operations Lead
Location: London, UK (Hybrid - at least once a week)
Compensation: £40k-£45k (Base) + 10% Company Performance Bonus + Equity + Benefits
iProov is scaling rapidly and seeks a Biometric Operations Analyst to join our Science team.
How you can make an impact
* Optimize the biometric platform by understanding configuration and model impacts, identifying under-performing models, and collaborating with product teams.
* Facilitate deployment of new biometric systems/models, evaluate systems, optimize configurations, and monitor performance.
* Design and utilize analysis and diagnostic tools, collaborate with Data Teams, communicate trends, and work to eliminate bias.
* Assist support teams in investigating customer concerns, manage tickets, and analyze performance issues.
* Work with Product and Engineering teams to assess risks of front-end changes through data analysis.
What we would like to see from you
* Experience with BigQuery for handling large datasets and query optimization.
* Understanding complex systems and component interactions.
* Analytical, organized, and collaborative communication skills.
* Excellent problem-solving abilities, curiosity, and eagerness to learn.
Benefits
25 days annual leave plus 8 bank holidays, with additional days based on service. Growth shares, pension schemes, cycle-to-work, electric car schemes, nursery schemes, and work-from-overseas options. Private health care, wellness programs, training budgets, flexible working, free office amenities, and various health and lifestyle discounts through the Vitality Program.
Note: Due to the nature of our work, passing UK Security Clearance may be required, subject to eligibility.
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