Job Description
A commercial customer role with real depth, variety and progression Are you in sales, account management, customer service or commercial support and looking for a role with more substance?This is a great opportunity to join one of the UKs leading manufacturers of sports supplements, vitamins and wellness products, working with brands across tablets, capsules, gummies, powder blends and private label health products.This is not a quick, transactional sales role.Youll be working with qualified, quantifiable leads, managing customer relationships and helping guide clients through detailed B2B manufacturing projects that can run for 12 to 18 months .Youll also work internally with almost every part of the business, including the scientific team, product specialists, quality control, product testing, packaging, planning, procurement and supply chain.Its a brilliant role for someone who enjoys customers, commercial conversations, organisation and working across different teams to get things done properly.The role As an Account Executive, youll manage B2B customer relationships across the sports supplements, vitamins and wellness product manufacturing sector .Youll support new enquiries, develop existing accounts, follow up leads, coordinate customer requirements and make sure clients are kept informed throughout each stage of their project.Because these projects can take 12 to 18 months, youll need to be organised, proactive and good at maintaining communication. Youll be the person helping to keep momentum between the customer and the internal teams.You do not need sports supplements or vitamins sector experience.What matters is that you are commercially aware, confident with customers, detail-focused and willing to learn a technical, product-led sector.What youll be doing As Account Executive, you will:Work with qualified and quantifiable B2B leadsManage customer relationships through long 12 to 18 month project cyclesLiaise with customers from initial enquiry through to project completionDevelop existing customer accounts and identify opportunities for growthTurn customer interest into clear commercial opportunitiesWork closely with scientific, product, quality, testing, packaging, planning, procurement and supply chain teamsHelp customers understand product options, specifications, timelines and next stepsPrepare quotes and support commercial pricing conversationsKeep CRM records, pipelines and forecasts accurate and up to dateFollow up with customers properly and keep projects movingBuild strong product and sector knowledgeRepresent the business professionally in calls, meetings and industry eventsAbout you This role could suit someone working as a:Account Executive, Sales Executive, Customer Account Executive, Account Manager, Customer Account Manager, Internal Sales Executive, Sales Coordinator, Commercial Executive, Business Development Executive, Client Relationship Executive or Customer Service Executive.Youll need:Experience in B2B sales, account management, customer service, internal sales or commercial supportStrong communication and relationship-building skillsA confident and professional customer-facing approachGood organisation and attention to detailThe ability to manage follow-ups, timelines and customer expectationsCommercial awareness and a proactive attitudeConfidence working with different internal departmentsThe ability to learn technical product informationGood CRM, reporting or sales administration skillsA genuine interest in building long-term customer relationshipsExperience in manufacturing, food, drink, ingredients, packaging, FMCG, health products, sports supplements, vitamins or private label would be useful, but it is not essential.Whats in it for you? Hybrid after passing probationLong-term stability with a growing UK manufacturerCareer development and progression opportunitiesFlexible working optionsPension and benefits packageIncremental holiday entitlementFree on-site parkingFree refreshmentsEmployee Health Hub with discounted productsSocial events, welfare initiatives and loyalty schemesWhy apply?
This is a strong career move for someone who enjoys customer relationships but wants more than a standard sales or customer service role.Youll be working with warm, qualified opportunities, supporting detailed customer projects and building relationships across the fast-growing sports supplements, vitamins and wellness market.Apply now to take the next step in your commercial, sales or account management career.TPBN1_UKTJ