Welcome to Linley and Simpson, known for combining local knowledge with strong values to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we have 23 offices and over 350 staff dedicated to assisting our customers. Our team's extensive industry expertise and local knowledge help people find, sell, and let properties.
Due to ongoing expansion, we are excited to offer a Maintenance Coordinator position. This is a full-time, permanent role based in Willerby. The salary ranges from £25,000 to £27,000, depending on experience, plus an annual bonus. The role involves:
* Handling maintenance issues reported by tenants via phone and email.
* Identifying problems and determining if contractor intervention is needed or if issues are user error.
* Liaising with landlords, tenants, and contractors to ensure prompt, professional repairs and maintenance, keeping all parties informed and obtaining necessary approvals.
We’re looking for individuals who will be a good fit for our team and who meet the following qualities:
* Self-motivated, well-organized, with experience in a customer service environment reacting to customer needs.
* Strong administrative skills and attention to detail.
* IT literacy.
* Previous experience in a similar role is preferred but not essential; basic knowledge of household maintenance is advantageous but not required, as full training will be provided to suitable candidates with the right qualities.
At Linley and Simpson, we believe in taking care of our people. We offer a range of perks and benefits through our engagement platform, LOMONDlife, including:
* Discounts at over 900 retailers via our smart spending app and resources to support your wellbeing.
* Free counselling sessions through our Employee Assistance Programme.
* Option to purchase up to 5 extra days of holiday annually.
* Smart Tech Scheme for gadgets and appliances.
* Cycle2Work Scheme to promote eco-friendly commuting.
* Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
* Competitive pay, incentivized bonuses, and performance rewards.
* Recognition for loyalty through special service days.
* Retirement support with our pension scheme.
* Funding for professional development and qualifications.
* Company socials to foster team spirit and fun.
We are committed to diversity and inclusion, welcoming applicants of all backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
#J-18808-Ljbffr