Job overview
The Urgent Community Response (UCR) Sister will continuously assess the needs of the individuals with long term conditions, complex health needs and acute episodes of ill health requiring an urgent 2 hour response, and agree care plans, utilising the single assessment process.
They will work with the area professional leads and in partnership with GP practices and the local Primary Care Networks to further develop services which are of value to the commissioners and meet the local needs of the population.
The post holder will work autonomously as part of the Community UCR to provide a comprehensive assessment and patient centred care package, utilising support services and liaising with other agencies to ensure the needs of this client group are met.
The UCR Sister will have physical assessment and disease management skills and will evidence management of acute/chronic clinical conditions, multiple co-morbidities and poly-pharmacy, within the home environment, ensuring an optimum standard of patient centred care.
Successful candidate must have access to a vehicle for work purposes to meet the requirements for the role.
Main duties of the job
1. To be responsible for monitoring and supporting patients under the care of UCR team (previously known as Rapid Response/Fast Response caseload) to provide appropriate management, treatment and advice to patients and provide clinical support for the associated nursing and therapy staff.
2. To have the physical assessment and disease management skills to able to deliver an effective clinical assessment providing an urgent crisis response (UCR) to all patients in the Redcar and Cleveland, Middlesbrough and Hambleton and Richmondshire localities within 2 hours of initial referral.
3. Working autonomously, the post holder will have continuing responsibility for pro-actively monitoring and supporting patients within the UCR service.
The post holder will be expected to work flexibly across 7 days a week, ensuring the 24 hour service is covered, to meet the changing needs of the service, which may include working across the Middlesbrough, Redcar and Cleveland and Hambleton and Richmondshire area.
This role involves both day and night shifts.
Working for our organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions.
·Your Leadership Impact
·Leading Your Team to Success
·Service Improvement for Beginners
·Developing your Service Improvement Skills
The leadership and improvement programme aims to:
4. Explore leadership within the NHS
5. Promote Trust values and behaviours
6. Develop your leadership effectiveness and skills
7. Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.
After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Qualifications
Essential criteria
8. To hold a diploma/Degree awarded by a professional body.
9. Registered as fit to practice by professional body, Nursing and Midwifery Council NMC/ HCPC as a Nurse/ Physio/OT/ Paramedic
10. To be an independent non-medical prescriber or be willing to work towards within the first 12 months.
11. To have completed the physical assessment and disease management skills course (level 6)
12. Evidence of Post Graduate clinical training/ development.
13. Professional knowledge acquired supplemented by post graduate diploma specialist training, experience, short courses plus further specialist training to degree equivalent level.
14. Specialist knowledge, underpinned by theory and experience.
Desirable criteria
15. Long Term Conditions modules relevant to adult patients.
16. Teaching and mentoring qualification
Experience
Essential criteria
17. Demonstrates clinical knowledge and skills relevant to role.
18. Demonstrates excellent organisational/ delegation/ prioritisation skills.
19. To display effective communication skills, communicating, sensitive and contentious information to others
20. Able to evidence elements of team leadership experience.
21. Demonstrates an ability to prioritise and co-ordinate the workload of the team to ensure fairness and equality.
22. Demonstrates excellent organisational/ delegation/ prioritisation skills.
23. Demonstrates evidence of teaching skills to a range of professionals.
24. Evidence of MDT working.
Desirable criteria
25. Evidence of post graduate training / experience in leadership.
Knowledge
Essential criteria
26. Demonstrates an ability to work on own initiative as well as part of a team.
27. Demonstrates an ability to motivate staff by providing a positive role model.
28. Able to assume additional managerial responsibility and prioritise this accordingly.
29. Able to respond and adapt appropriately to changing needs of the service.
30. Demonstrates competent IT and system skills.
31. Effective people management skills.
32. Knowledge of clinical governance and risk assessment / management.
Experience
Essential criteria
33. Experience of working in a fast paced environment dealing with acutely unwell patients
Desirable criteria
34. Demonstrate ability and experience of supporting in an evolving service
Disclosure and Barring Checks (DBS)
It is the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.
Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.
As an inclusive employer, we are here to support you.
If you have any special requirements to help you with your application, email our team at
Right to Work in the UK
The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK - (.
Please provide full and accurate details of your current immigration status on the application form. Your current immigration status will not be considered as part of the shortlisting or interview process.
Please note that not everyone needs a Skilled Worker visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.
We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - ( and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - (
Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.
The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.
Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.
Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.
Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.