As a Porter in our trusted healthcare team, you will play a key role in supporting the delivery of outstanding care. On a typical day, your responsibilities will include:
* Transporting patients safely and compassionately around the site.
* Moving equipment and furniture between wards to ensure smooth operations.
* Collecting and delivering essential supplies and samples to support patient care.
* Undertaking Postal Service and messenger duties to maintain communication across departments.
* Collecting and disposing of waste to ensure a clean, safe environment.
* Responding to any emergency situations that may arise, always remaining calm and efficient.
A Role That Makes a Difference
Due to the nature of this role, you will be required to follow departmental standards and health and safety regulations to ensure safe, effective working practices. You will consistently uphold the Trust's values, working collaboratively with your colleagues to provide efficient, high-quality service and excellent customer care to our patients.
Working Hours and Flexibility
As a full-time member of staff, you will work up to 37.5 hours per week, on a rota shift pattern that includes nights and weekends. You will also receive pay enhancements for unsociable hours, reflecting the important nature of your work and commitment to our patients.
Key Responsibilities
* Work as part of a supportive team, following the roster set by the Site Portering Supervisor.
* Provide excellent patient care - assisting patients, visitors, and staff in a polite, considerate, and professional manner.
* Transport patients safely and comfortably using beds, wheelchairs, or trolleys.
* Ensure essential equipment is in good working order, reporting any faults to your supervisor or departmental manager.
* Communicate effectively - answering telephones courteously and ensuring messages are passed on quickly and accurately.
Candidate Profile
We are looking for a compassionate and driven individual to join our team. You should possess strong verbal and written communication skills, have the ability to confidently navigate IT systems, and be committed to providing outstanding care. While teamwork is essential, you will also have the confidence to take on individual responsibilities with autonomy and professionalism.
You will interact with a diverse range of patients, playing a crucial role in ensuring their stay with us is as comfortable and positive as possible. Your dedication will contribute to the high standards of care we deliver every day. If you're ready to make a difference and work in a supportive, dynamic environment, we would love to hear from you.
To progress to interview, you will be required to complete and pass a Maths and English assessment. Applicants must be flexible and may be asked to work various shift patterns, including nights and weekends.
Essential Qualities and Qualifications
* A caring and compassionate nature, with a focus on patient dignity and safety.
* Good communication and teamwork skills.
* Awareness of health and safety when moving patients and equipment.
* No formal qualifications required - full training will be provided.
Frimley Health NHS Foundation Trust is committed to inclusivity and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We offer development opportunities and a range of training programs.
We support a healthy work-life balance and encourage flexible working arrangements to meet individual needs.
Benefits
* Be part of the NHS family, making a real impact in patient care.
* Full training and development opportunities.
* Access to NHS benefits, including pension, staff discounts, and wellbeing support.
* Work in a friendly and supportive team environment.
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