Freelance E-Commerce Vendor Support Specialist – Remote | English C1
We are looking for an English-speaking professional (C1 level) to join a global e-commerce team, supporting vendor operations and product management. This is a fully remote freelance opportunity, ideal for someone with strong experience in product catalogue management, content optimization, and account operations.
What You'll Do
* Maintain and audit product listings to ensure accuracy (SKUs, model numbers, specifications).
* Optimize product content, including enhanced product descriptions and brand pages.
* Manage day-to-day vendor operations and account health, responding to requests and resolving issues efficiently.
* Support onboarding of new vendor programs and initiatives to protect brand and product performance.
* Analyze data to provide actionable insights for content performance, catalogue hygiene, and operational improvements.
* Collaborate with internal teams and external stakeholders to enhance vendor performance.
What You Bring
* Bachelor's degree or equivalent experience.
* Strong experience in vendor/account management or e-commerce catalogue/content operations.
* Experience with enhanced product content and optimization is a plus.
* Excellent written and verbal communication skills in English.
* Strong analytical skills with proficiency in Excel and reporting.
* Ability to manage multiple projects, adapt to change, and work independently in a remote environment.
What's In It for You
* Fully remote freelance role – work from anywhere.
* Flexible schedule: Monday to Friday, dayshit
* Competitive hourly rate: $16/19 USD/hour.
* Opportunity to work with a global e-commerce team, impacting product performance and operations across multiple markets.
If you have hands-on e-commerce vendor experience and thrive in a fast-paced, remote environment, we want to hear from you. Please apply with your CV and a brief email highlighting your relevant experience.
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