Job Description
Key Account CoordinatorHeathrow Area - Easily accessible from Slough, Langley, Iver, Datchet, Windsor, Maidenhead, Burnham, Hayes, Southall, Greenford, Staines, Hounslow, Uxbridge, Feltham & surrounding areasFull-Time | Monday-Friday, 9:00 am-6:00 pm£34,000 - £40,000 per annum (depending on experience) + Bonus Scheme
What’s on Offer
* £34,000 - £40,000 salary, depending on experience
* Bonus Scheme
* Full training and onboarding support
* Collaborative, friendly team environment
* On-site parking available
About the Role
We’re seeking a confident, detail-oriented Key Account Coordinator to join our busy logistics operation in the Heathrow area. This role is all about delivering high standards of service to a portfolio of key clients—ensuring shipments are well-managed, issues are swiftly resolved, and customers receive consistent support from start to finish.
It’s a dynamic, hands-on position perfect for someone who thrives in a fast-paced logistics or distribution setting.
Key Responsibilities
* Serve as the primary contact for key accounts via phone and email
* Track shipments and manage Proof of Deliveries (PODs)
* Resolve delivery issues (e.g. misroutes, delays, lost shipments)
* Liaise with international courier partners and internal teams
* Create waybills and prepare export/distribution documentation
* Assist with packing and warehouse tasks when needed
* Provide accurate pricing for exports and distributions
* Maintain internal systems and ensure all customer records are current (training provided)
What We’re Looking For
* Customer service or key account experience within freight, logistics or courier sectors (essential)
* Strong admin skills and confidence using internal systems
* Excellent communication and problem-solving skills
* Proactive attitude with the ability to work both independently and as part of a team
* Previous experience in express courier/distribution is a bonus
How to Apply
If you're ready to grow your logistics career in a fast-moving, people-focused role-we’d love to hear from you.
?? Apply now via Reed or via our website www.primeplacer.com