Description
The Data Center Supply Solutions (DCSS) team seeks a Technical Program Manager (TPM), who will own the end-to-end delivery of complex automation and AI/ML programs. You will own development of AI-powered solutions to increase team productivity and scale org-wide including technical architecture, cross-team integration, delivery execution, and business outcomes. This role sits at the intersection of business and engineering. You will translate complex process requirements into scalable architectures, drive integration across enterprise platforms, and deliver intelligent systems globally. You should be equally comfortable discussing schema design with engineers and presenting program strategy to leadership. This is a high-visibility role with direct impact on how AWS scale its infrastructure operations globally. You will shape the technical direction of programs that matter to the business, work with senior leaders across the organization, and build solutions that become the foundation for broader automation across AWS.
Key job responsibilities
* Design and implement AI solutions and automation programs to enhance productivity, automate workflows, and derive insights from data across multiple platforms within AWS Infrastructure
* Partner with engineering, security, and business stakeholders to deeply understand business objectives, define technical requirements, architecture direction, milestones, and release plans
* Evaluate business landscape and analyze existing tools to identify opportunities for innovation and inform product strategy
* Drive product development including research, requirements definition, technical specifications, and launch efforts while balancing speed-to-market with quality
* Identify and manage risks, dependencies, trade-offs, and escalation paths to keep programs on track
* Define success metrics and reporting mechanisms to measure adoption, quality, and business impact
* Improve delivery mechanisms, operational workflows, and governance processes to support scale
* Communicate program status, decisions, and risks to senior leadership with clarity and precision
About the team
AWS Data Centre Community (DCC) owns the design, planning, delivery, and operation of all AWS global infrastructure. They support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to innovation. DCC builds intelligent, AWS-native automation to replace manual workflows across infrastructure operations.
Basic Qualifications
* Experience in technical program management working directly with software engineering teams
* Experience managing cross-functional programs and release schedules
* Experience building and evaluating system-level technical design
* Experience developing and executing/delivering product and technical roadmaps
* Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
* Experience owning/driving roadmap strategy and definition
* Experience working directly with engineering teams
* Experience in system design
Preferred Qualifications
* Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
* Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
* Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Amazon is an equal opportunity employer and does not discriminate on the basis of primitive veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please let us know. If the country or region you are applying in isn't listed, please contact your Recruiting Partner.
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