Overview
Job Title: Lead Family Engagement Worker
Location: HMP Lancaster Farms
Responsible To: POPS’ Operations Manager
Hours: 25 hours per week
Salary: £13.97 per hour
Responsibilities
* Support development and delivery Children, Families strategy at the establishment.
* Oversee the day-to-day operations of POPS’ family welfare services.
* Be the Single Point of Contract (SPOC) for prison staff in respect of ensuring complaint and effective delivery of Family Support Service
* Oversee the day-to-day rostering and supervision of POPS’ staff to ensure contractual compliance.
* Ensure all prisoners are made aware of POPS’ family support service on induction into the establishment.
* Support prisoners and their loved ones to retain positive relationships and communication during the custodial sentence.
* Engage with appropriate community agencies in response to the identified needs of prisoners’ children, families and visitors. Including signposting where appropriate
* Support family members to be included and involved in the development of sentence plans, release plans, ACCT, Healthcare and other relevant prison processes.
* Ensure support for those prisoners not receiving visits.
* Maintain accurate case management files on POPS’ online CRM system.
* Collate and produce statistical and narrative reports to be forwarded to Line Manger each month.
* Communicate with prison Offender Management Unit, Prison Key Workers, and other agencies to ensure appropriately and timely sharing of information.
* Attend and contribute to prison-based meetings when required.
* Organise and Chair POPS’ family forums (as stipulated by the Family Service contract) produce minutes and updates.
* Plan and facilitate Family Day visits in compliance with contractual requirement.
* Participate in training that is considered relevant to the post.
* To be flexible i.e., work weekdays/weekends and travel as required.
* To cover other areas of POPS’ service delivery as required.
* Ensure all POPS’ and prison relevant policies and procedures are adhered too.
* Carry out additional relevant tasks as assigned by line manager.
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