Job Introduction
In a Nutshell
As F&B Assistant you will always be busy looking after the team and our guests so this role will require stamina, energy and enthusiasm in spades. We have a fantastic opportunity for the right person to be part of something special in our restaurant BOTANICA. Our perfect candidate will be someone who has a passion for Food and Beverage and who knows how to communicate this to the team.
Our beautiful location and fabulous grounds set in the Sussex countryside provide a wonderful environment to work in. We offer our guests the best possible experience whether working out in the gym, enjoying the poolside service or relaxing in the restaurant after a treatment.
Our friendly and hospitable team will deliver a welcoming and luxurious service, ensuring our guests have everything they need to make their time with us memorable.
Role Responsibility
Lots to do but lots of fun
As a Food and Beverage Assistant you will be responsible for Mise-en-Place ensuring that restaurants have sufficient quantities of cutlery and crockery for service and making sure the restaurant is prepared to entertain our guests. During the course of service you will support and assist the restaurant team with the delivery of food from the kitchen to the appropriate section.
The Ideal Candidate
Are you right for us
1. A passion for pleasing to ensure our guests has a happy experience.
2. Previous experience as a Food and Beverage Assistant / Waiter ideally gained in a similar environment.
3. An interest, and appreciation of fine food & wine
4. Confident communicator – important to liaise with your guests and your other team members.
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
5. Competitive salary, benefits and we pay above the Real Living Wage.
6. 29 days holiday (increasing with length of service)
7. We operate a discretionary service charge system.
8. 50% Discount on food and beverage across all Exclusive properties
9. Really big discounts of room nights across all Exclusive properties
10. EAP provided by HospitalityAction
11. HospitalityEssentials discount platform — giving you access to 1,000+ shopping discounts, cashback deals, and online exercise, wellbeing & finance guides
12. Meals on duty provided for free
13. Recognition and rewards scheme
14. Access to our learning platform including great training and development programs.
15. Free gym access + where available dedicated classes.
16. B Corp accredited and commitment to improving our People, Product and Planet.
17. Free downloads to newspapers, magazines and books
18. Cycle to work scheme
About the Company
Are we right for you
Like any hotel group we expect a lot but we’ll give a lot to get the right people. There are 4 things we look for:
1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.