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Environment: Hybrid (3 days in office / 2 days remote)
We’re looking for an experienced and hands-on IT Operations Manager to lead our internal IT infrastructure and support team at Trinity Claims. Based at our Tonbridge HQ, you’ll take ownership of a hybrid IT estate and ensure secure, efficient systems that support the day-to-day operations of the business.
What You’ll Do
* Manage and support a mixed on-premise and Azure cloud environment
* Lead, mentor, and develop a small IT support team
* Oversee device, access, and identity management across the business
* Ensure all systems are secure, patched, and compliant with regulatory standards
* Drive improvements in infrastructure, tools, and processes
* Engage with external security testers and assist in meeting ISO27001 and other frameworks
* Collaborate with business stakeholders to deliver reliable and effective IT services
What We’re Looking For
We’re seeking a motivated, proactive IT leader with:
* 10+ years' experience in IT infrastructure or support roles
* Strong knowledge of Windows systems, on-prem networking, and Azure cloud
* Experience in regulated environments (e.g. financial services, insurance)
* Leadership skills with the ability to manage, coach, and develop others
* Solid understanding of cybersecurity principles and IT compliance
* Clear communication, attention to detail, and a customer-first mindset
Experience with cloud migrations, IAM/zero-trust security, or frameworks like ISO27001/Cyber Essentials Plus is a plus.
In return, we can offer you
* Hybrid working (3 days in-office, 2 remote)
* 25 days annual leave + bank holidays
* On-site gym, free parking, breakfast bar, snacks & soft drinks
* Discretionary performance-related bonus
* Extra day off for your birthday
Application deadline: this position will remain open until we have found the right person for the job.
We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.
Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Insurance
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