Do you pride yourself on creating exceptional guest experiences? If so, you could be who we're looking for.
We're recruiting for Food and Beverage Assistants to join our established team and welcome your application. As well as a competitive salary and excellent benefits package you will receive a generous service charge.
Your new employer
Located in the stunningly, idyllic Charlton Estate just outside of Alnwick, the Doxford Group sets the highest standard Northumberland has to offer. The Doxford Group is a family run organisation already specialising in delivering extraordinary wedding and event experiences.
Your responsibilities
As a Food and Beverage Assistant with The Doxford Group, it is essential that you have an outgoing personality and adhere to exceptionally high standards of H&S, hygiene, service and customer care. A friendly and flexible working style, good problem-solving skills and the ability to keep calm under pressure are important attributes for this position. Excellent organisational and communication skills are extremely important as well as the ability to work as part of a team or independently.
Your Main Duties are to:
* Maintain high standards of venue hygiene/cleanliness and keep cleaning records up to date (Compliance diaries and checklists etc).
* Deliver excellent customer service, exceeding guest expectations.
* Sharing responsibility for all finance issues. This includes but not limited to; transaction checks, line checks, balancing of tills and safe checks.
* Support with the ordering, rotation, storage and recording of all bar products.
* Ensuring the bar has sufficient stock.
* Serve food and beverages to guests, ensuring they are satisfied with their meals and completing customer care checks.
* Maximise sales.
* Communicate and co-ordinate with the kitchen effectively.
* Prepare and execute the entire menu including cocktails and bar snacks.
* Support the delivery of consistent high standards of health and safety and guest satisfaction by ensuring a thorough process of opening and closing duties is carried out. This includes but not limited to: venue security, set up and break down of all venue spaces, linen management, regular toilet checks, deep cleaning of all areas and equipment and honest completion of all relevant checklists.
* You must be flexible and willing to support all other areas of the business
Benefits:
* Competitive rates of pay.
* Generous service charge payment
* Discretionary long service awards
* Excellent holiday package
* Pension Scheme
* Staff Discounts including overnight stays, food and drink.
* Free Parking
* Referral programme
* Regular Company events
* Training opportunities
* Bonus scheme (some positions)
* Flexible working opportunities
Job Type: Part-time
Pay: From £11.75 per hour
Benefits:
* Additional leave
* Company events
* Employee discount
* Free parking
* On-site parking
* Referral programme
Ability to commute/relocate:
* Alnwick, NE67 5DZ: reliably commute or plan to relocate before starting work (required)
Experience:
* Food service: 1 year (required)
Work Location: In person