Are you an organised, proactive professional with a knack for multitasking and excellent communication skills?
Do you thrive in a dynamic environment where you're the key to keeping everything running smoothly?
If so, we want to hear from you!
About the Role
Jenson Fisher are delighted to be seeking a Service Coordinator to join our Aberdeen based client on a permanent, full-time basis. In this pivotal role, you'll be the vital link between the engineering team, customers, and suppliers, ensuring seamless coordination of service delivery. From scheduling to problem-solving, you'll be at the heart of ensuring operations run efficiently and that clients remain satisfied.
Key Responsibilities:
1. Scheduling & Coordination: Plan and manage the engineering team's workload, ensuring tasks are prioritised and deadlines met.
2. Customer Communication: Act as the primary point of contact for customers, keeping them informed about job progress, timelines, and any changes.
3. Supplier Liaison: Communicate with suppliers to order parts and materials, track deliveries, and resolve issues.
4. Problem Solving: Quickly address and resolve scheduling conflicts, delays, or technical issues.
5. Administrative Support: Maintain accurate records, prepare reports, and handle general administrative duties related to service coordination.
What We're Looking For:
1. Experience: Proven experience in a similar role, such as service coordination, scheduling, or administrative support, preferably in an engineering or technical environment.
2. Organisational Skills: Exceptional multitasking ability with a keen eye for detail.
3. Communication: Outstanding interpersonal skills, both written and verbal, with the ability to build rapport across teams and with customers.
4. Tech Savvy: Proficiency in Microsoft Office Suite and familiarity with CRM or scheduling software.
5. Problem Solver: A proactive mindset with the ability to remain calm under pressure and think on your feet.
Our client provides a dynamic, supportive work environment where your contributions make a real impact alongside the opportunity for professional growth and development. In return, you will receive a competitive salary and benefits package whilst being part of a team that values collaboration, innovation, and excellence.
If you're ready to take on an exciting challenge and play a key role in our client's success, we'd love to hear from you! Applications can be made by clicking the link; alternatively, contact Martin Crines, Director at Jenson Fisher using the details provided!
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