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Perth PH1 3RN
We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world-class portfolio of brands including Dulux, International, Sikkens, and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Role Details
Part Time - 30 hours per week
Competitive Salary + Benefits
Location: Perth PH1 3RN
Job Purpose
You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. Your responsibilities include maximizing sales and market share of AkzoNobel products and accessories, and carrying out customer deliveries to homes and businesses.
Working Hours
This role requires availability to work shifts between 7am and 5pm, Monday to Friday. Some Saturday shifts (8am to 12pm) may be required on a rotational basis, with time off in lieu.
Job Responsibilities
1. Participate in engagement planning & monthly store meetings.
2. Ensure customers receive a warm welcome and personalized service.
3. Use client service tools to ensure a consistent customer experience.
4. Support the store’s monthly customer contact plan.
5. Restock the shop floor following merchandising plans.
6. Load the van and plan delivery routes.
7. Develop your skills and encourage colleagues to do the same using our training tools.
Job Requirements
* Proven experience in customer service or retail roles.
* Valid driving license.
* Enjoys working collaboratively and supporting colleagues.
* Calm under pressure.
Preferred Skills
* Excellent communication, customer service, and interpersonal skills.
* Well-organized with attention to detail.
* Open to ongoing coaching and career development.
What We Offer
We provide opportunities for personal development and roles with scope and impact, including:
* Competitive salary (dependent on experience)
* 25 days holiday plus bank holidays
* Income protection
* Staff discount at Dulux Decorator Centre stores
* Employee Assistance Programme
* Employee Life Assurance
* Company pension
* Product discounts
* Flexible benefits scheme (Gymflex, retail card, dental cover, and more)
We support a healthy work-life balance and mental wellbeing, and are open to flexible working options. We are committed to an inclusive, respectful workplace that embraces diversity. Our talent acquisition process is designed to promote diversity, and all qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
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