Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.
Be a key player in our Solution Design team You will be responsible for all technical aspects of the sales process including fact-finding, discussions, solution design, technical specification, Pre-Sales proposals and tender responses. You will need a good understanding of the CCaaS Enterprise CCaaS landscapes with knowledge of cloud-based platforms (private and public). Specifically embracing and incorporating new technologies such as AI and API Integration between platforms offering enhanced automated solutions to meet and exceed customer requirements.
Additionally, you will be responsible for:
Validating client designs to ensure they meet the needs of the business
Considering the bigger picture, uncover business challenges and develop solutions with the customer
Ensuring the company's product can deliver on the customer requirementsPresenting proposals to customers individually or as part of a team
Producing detailed costings and any potential ROI
Awareness of entire Opus portfolio to be able to introduce customers to other parts of the business promoting cross selling of techn...