Job Title: Quality Co-ordinator
Location: Devonport, Plymouth + Hybrid Working Arrangements
Compensation: Competitive Salary + Benefits
Role Type: Full time / Fixed Term Contract
Role ID: SF
Champion quality and shape excellence across mission‑critical defence projects
At Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as a Quality Co-ordinator at Devonport, near Plymouth, Devon.
The role
As a Quality Co-ordinator, you’ll play an important role in supporting the delivery of high‑quality outputs across Babcock’s Mission Systems business, tracking and reporting complaints and compliments as well as analysing trends.
You will be responsible for supporting the Quality Department by performing a broad range of routine administrative tasks and activities, tracking and reporting complaints and compliments whilst analysing trends.
Day-to-day, you’ll:
1. Track, analyse and report customer complaints, compliments and quality trends to support continuous improvement.
2. Oversee system coordination including internal and third-party audit to ensure adherence to schedule and progression of corrective and preventive actions.
3. Maintain Management files, SharePoint update and control for the Quality Function, managing meetings requirements, information cascade to the business where required and preparation of reports.
4. Operate with detail and accuracy focused with experience in data analysis, SharePoint and main Microsoft Office applications.
This role is full time, 37 hours per week and provides hybrid working arrangements with predominant home working. You will be required on site dependent on business needs.
Essential experience of the Quality Co-ordinator
5. Strong administration and scheduling capability.
6. Excellent time management skills and the ability to deliver accurately under pressure.
7. Confident interpersonal and communication skills.
8. Ability to adapt to changing priorities and meet deadlines.
9. Proficiency in Microsoft Office and general digital tools.
Qualifications for the Quality Co-ordinator
We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.
Security Clearance
The successful candidate must be able to achieve and maintain Standard (BPSS) / Security Check (SC) security clearance for this role.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at
10. Generous holiday allowance
11. Matched contribution pension scheme, with life assurance
12. Access to a Digital GP, annual health check and nutritional consultations through Aviva DigiCare+
13. Employee share scheme
14. Employee shopping savings portal
15. Payment of Professional Fees
16. 10‑days’ special paid leave for Armed Forces Reservists
17. Holiday Trading – buy or sell up to one working week of annual leave
18. ‘Be Kind Day’ – one paid day each year for volunteering
19. Flexible working options
20. A dynamic and supportive working environment
Babcock
We’re Babcock — a global FTSE organisation with over 26, people working together to make a difference.
Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance.
We call that lifetime engineering.
Join us and see how far we can go, together.
We are a disability confident committed employer.