Salary: GBP12.21 - GBP13.5 per hour
As an Internal Sales Administrator, you will be responsible for supporting customers with quotations, order processing, stock enquiries, and delivery updates while ensuring a high level of customer service is maintained. Working closely with internal teams, you will play a key role in ensuring customer orders are processed accurately and efficiently from enquiry through to delivery.
Producing and issuing customer quotations
Processing customer orders and order entry onto Microsoft Dynamics
Checking stock availability and providing accurate lead times
Managing and responding to enquiries within a shared email inbox
Liaising with customers regarding orders, deliveries, and any service-related issues
Providing updates on order status and delivery schedules
Resolving customer queries in a professional and timely manner
Maintaining accurate customer and order records
Supporting the wider sales and administration team with day-to-day office duties
Building positive relationships with both new and existing customers
Previous experience within an Internal Sales, Sales Administration, Customer Service, or Office Administration role
Experience using Microsoft Dynamics is highly desirable
Confident communicating with customers via phone and email
Strong attention to detail and organisational skills
Proficient with Microsoft Office packages including Outlook, Excel, and Word
If you have strong administration and customer service skills and enjoy working in a customer-focused role, we'd love to hear from you.