About Lloyds Banking Group
We’re on an exciting transformation journey and there could not be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities and countless new ways for our people to work, learn, and thrive. Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
Responsibilities
* Support systems that serve millions of customers and billions of requests monthly, ensuring their availability, scalability and resiliency.
* Act as a key technical individual contributor within PEC and liaising with SRE guilds, driving improvements to our cloud deployments, monitoring solutions, CI/CD pipelines and optimising cost.
* Drive innovation by exploring new technologies and methodologies to improve our SRE capabilities, including exploring AI tooling and automation opportunities.
* Experience with managing high‑throughput systems in production to deliver customer value that extends past POCs.
* Hands‑on technical expertise with implementing SLAs/SLOs/SLIs for a range of software and data teams.
* Implementing tooling that allows the business to perform triage of incidents more efficiently, have more granular alerting, well‑defined runbooks and auto‑resolving mechanisms.
* Act as a subject matter expert in engineering conversations relating to site reliability engineering, fostering a culture of continued learning and development within and across our lab.
Qualifications
* Hands‑on proven experience of software development, testing, monitoring, and operational stability at scale.
* Production experience with Kubernetes and monitoring tools such as Datadog, Dynatrace, etc.
* Proven experience and knowledge of automation and CI/CD and best practices.
* Proven experience of running post‑mortems, defining SLAs/SLOs/SILs and participating in support rotas.
* Coding/scripting experience in a commercial/industry setting (Python, Bash).
* Database knowledge, streaming and batch operations and designing APIs.
* Proficient with Kubernetes (ideally micro‑service architectures using Istio service mesh).
* Extensive experience of Cloud native solutions (ideally Google Cloud).
* Good understanding of cloud storage, networking, and resource provisioning.
* Experience with managing high‑throughput systems in production to deliver customer value that extends past POCs.
* Hands‑on technical expertise with implementing SLAs/SLOs/SLIs for a range of software and data teams.
Benefits
* A generous pension contribution of up to 15 %.
* An annual bonus award, subject to Group performance.
* Share schemes including free shares.
* Benefits you can adapt to your lifestyle, such as discounted shopping.
* 30 days' holiday, with bank holidays on top.
* A range of wellbeing initiatives and generous parental leave policies.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
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