SPA THERAPIST - FULL TIME, LIVE IN AVAILABLE
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Overview
SPA THERAPIST - FULL TIME, LIVE IN AVAILABLE
The Lygon Arms, Broadway, Worcestershire, WR12 7DU — The Lygon Arms Hotel is an historic coaching inn with spa, 86 bedrooms, secluded gardens and multiple dining venues. This role provides exceptional treatments to guests and members while maintaining high standards of service.
Responsibilities
* Deliver all treatments with passion and pride, adhering to required standards and time guidelines as scheduled by Reception.
* Maintain a discreet, respectful, and confidential approach, ensuring the highest standard of client care.
* Demonstrate thorough product knowledge, making the client’s experience educative, therapeutic, and relaxing.
* Upsell products during treatments, sharing enthusiasm and expertise with clients.
* Support colleagues in other areas of the Spa as needed, demonstrating teamwork and adaptability.
* Take ownership of your work, whether performing treatments independently or collaborating with the team to achieve departmental goals.
Qualifications
* Level 3 Beauty Therapy qualification is essential
* Proven experience delivering high standards of face-to-face customer service and treatments, with a minimum of 2 years in a similar environment
* Strong attention to detail, good organizational skills, and a well-presented appearance
Awards and Benefits
* £28,598.76 per annum (£13.74 per hour) 40 hours per week
* Annual service charge (non-contractual), circa £5k per year
* Commission on sales
* Staff accommodation available (£250.00 per month, inc bills)
* Meals included on duty
* Employee recognition awards
* Cashback healthcare cover after probation
* Continued career development with recognised training providers
* Generous friends and family rate at Iconic Luxury Hotels
* 25% discount on all food and beverage
* Discount on spa treatments and products
* Refer a friend incentive
* Team social events, seasonal gifts and much more
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