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Cafm manager

Poole
Permanent
Point 13 Jobs
Manager
€55,000 a year
Posted: 9 January
Offer description

CAFM Manager

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About the Role

The RNLI is a charity that saves lives at sea through lifeboat search and rescue, lifeguards, and water safety education. The charity is now seeking a CAF Manager (Estates Process and Systems Owner) to play a crucial part in shaping and delivering Estates process and system solutions that support the organisation’s mission.


Key Responsibilities

* Working with senior stakeholders across Estates, Legal, Finance, Lifesaving and Fundraising operations to understand strategic direction and the role of the Estates Management System within this.
* Translating organisational strategy into a set of target capabilities for estates and frontline teams, clearly articulating how value is driven through process and technology.
* Defining and communicating the vision for the Estates Management System, ensuring alignment with operational plans.
* Working closely with internal teams, volunteers and external partners to gather requirements and translate these into actionable roadmaps to support staff and volunteers working with RNLI buildings and land.
* Collaborating with stakeholders across functions and ITS to define priorities across new feature development, fixes, security features, controls and maintenance.
* Managing change effectively across the applications lifecycle, evaluating upstream and downstream impacts to ensure an excellent user experience.
* Working with Estates, Legal and Finance data owners to drive and maintain improved data quality within the Estates Management System, supporting the resolution of data quality issues as required.
* Ensuring GDPR principles are considered at every stage of the data lifecycle, including retention and destruction.
* Working closely with ITS to support and expand system integrations where beneficial.
* Advocating for user needs at all times, ensuring systems are intuitive, accessible and effective.
* Managing stakeholder communication and prioritisation forums to ensure collaborative backlog management that delivers value, security and safety.
* Defining and analysing key performance metrics to drive continuous improvement in Estates service delivery.
* Managing a team of administrators providing day-to-day BAU support and configuration services to Facilities and Regional Estates teams.
* Undertaking ad hoc tasks as required as part of the Estates leadership team.


Skills and Experience

* Familiarity with Estates work supported by Computer Aided Facility Management (CAFM) systems.
* Ability to work cross-functionally with technical and non-technical teams.
* Experience of developing and embedding processes to improve service delivery.
* Excellent communication, problem-solving and analytical skills.
* Strong stakeholder management capabilities.
* Experience of data management, data governance and quality assurance.
* Knowledge of process management and change control principles.
* Experience supporting or managing business-critical systems.
* Understanding of the Estates domain knowledge.
* Experience of project management methodologies.
* At least 26 days’ annual leave plus public and bank holidays, rising to 30 days with service.
* Flexible and hybrid working.
* Defined Contribution pension scheme.
* Life cover for all employees.
* Employee Assistance Programme, including 24/7 support and access to face-to-face counselling.
* Eyecare vouchers for routine computer-based work.
* Enhanced parental pay for maternity, adoption and paternity leave.
* Access to a Health Cash Plan (employee paid).
* Access to the RNLI Learning Resources Centre and Learning Zone e-learning.
* Payroll giving scheme.
* Travel season ticket loans.


Salary

£49,492 to £58,226 per annum, dependent on experience.


Location

Hybrid working arrangement between home and Poole.


Contract

Temporary, fixed term until the end of 2027.


Closing date

18 January 2026.


Seniority level

Mid-Senior level


Employment type

Temporary


Job function

Management, Strategy/Planning, and Business Development


Industries

Staffing and Recruiting, Non-profit Organizations, and Civic and Social Organizations


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