Property Claims Handler
Location: Oldham
Salary: Up to £26,000 + Bonus & Benefits
Working Hours: Monday - Friday (office hours)
A well-established property claims business in Oldham is seeking a highly motivated and customer-focused individual to join their team as a Property Claims Handler. This is a fantastic opportunity to build a rewarding career in a supportive environment where your skills and initiative will be valued.
The Role:
We are looking for a proactive and empathetic individual to manage property damage claims from first notification through to settlement. As a Property Claims Handler, you will be the key point of contact for policyholders, contractors, and insurers, ensuring claims are handled efficiently, empathetically, and in line with service standards.
Key Responsibilities:
1. Handle property claims proactively from start to finish
2. Liaise with clients, contractors, and policyholders to gather information and manage expectations
3. Make accurate decisions on policy liability and quantum
4. Ensure compliance with industry best practises and relevant legislation
5. Produce clear and professional reports for insurers
6. Support continuous improvement and contribute to team success
What You'll Need:
7. Experience in property claims or insurance (preferred but not essential)
8. Strong communication and organisational skills
9. Ability to work independently and manage multiple cases
10. A proactive, empathetic approach to customer service
11. Competence in Microsoft Office; Cert CII qualification is a bonus
What's On Offer:
12. Salary up to £26,000, depending on experience
13. Performance-based bonus scheme
14. Training and development opportunities
15. Birthday leave, social events, and wellness initiatives
16. Smart casual dress code, on-site parking, and company pension
If you're looking for a role where you can make a real impact and grow your career in property claims, we'd love to hear from you.