What is the job role?
Directly based in a care setting environment in one of our city wide locations in Coventry (a residential care home or housing with care unit or day centre unit, you would work closely with the senior care staff and the registered manager in providing administrative support to the care home or unit. The admin office is located within the care setting, where you would have regular contact with our service users who live here or visit the care setting.
As the sole admin in the care setting, you would have access to a network of other admin staff who work in their own care settings as well as your line manager for support, guidance and advice.
The job role requires you to be onsite in the care setting for the majority of the time with a nominal opportunity to work remotely away from the care setting.
This varied role would cover a range of front and back-office admin duties including administrative support tasks to help run the unit, dealing and resolving queries over the phone or face to face, using technology and office equipment, working with various Council ICT systems for HR, finance, ordering and purchasing purposes, inputting data on spreadsheets for reporting purposes, maintaining computerised and manual filing systems, retrieving and analysing information as requested, and ensuring that information is kept up to date, making online purchases, handling monies and note-taking of meetings.
The casual post is to cover planned absences and the hours of work would be determined when cover is required. Full training will be given as part of the induction process and prior to picking up any casual shifts.
All positions are casual and working hours are between 8.30am - 4.30pm Mondays Fridays.
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
This post is exempted under the Rehabilitation of Offenders Act and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
We are looking for warm, positive and dedicated people to work in our care setting environments for adults and older people. If you are someone who enjoys helping others, feels confident in new situations, and wants to make a real difference in people’s lives, we’d love to hear from you.
We are looking for someone with excellent communication and organisational skills, good ICT skills, and the flexibility to adapt to a diverse range of situations. You will be confident working with a wide variety of people, able to show sensitivity and empathy when dealing with individuals with complex needs. You should also feel comfortable managing your own workload and juggling different priorities when things get busy.
In return, we offer a comprehensive training and development programme to support your growth in the role. You will have access to clear, detailed written processes to help you learn on the job. You will be part of a friendly, supportive and caring working environment. You will also benefit from a supportive management structure that’s always there to help.
Please note the salary advertised will be pro-rata to hours worked per week. The current casual hourly rate is applied
If you need help or support to complete your application, please visit our to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
1. Members of the Armed Forces and veterans
2. Are currently in care or have previously been in care
3. If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date(s): 1 April
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.