Area General Manager
Location: London
CBRE Global Workplace Solutions (GWS)
CBRE is the global leader in Facilities Management services, delivering innovative workplace solutions across EMEA. We're seeking an experienced Area General Manager to lead a portfolio of client contracts, driving operational excellence, financial performance, and client satisfaction.
Key Responsibilities
Leadership & Portfolio Management
Lead and develop a portfolio of contracts, ensuring operational delivery meets and exceeds client expectations.
Client Relationship & Growth
Build strong client partnerships, identify growth opportunities, and support contract retention and re-tender success.
Financial Performance
Own financial delivery across the portfolio, including revenue growth, cost control, and profitability targets.
Operational Excellence & Compliance
Ensure consistent delivery of high-quality services aligned with company policies, governance, and contractual obligations.
Health, Safety & Risk Management
Maintain a strong safety culture, ensuring full compliance with HSE standards across all operations.
People & Team Development
Build and lead high-performing teams, including recruitment, succession planning, coaching, and performance management.
Candidate Requirements
FM Industry Experience
Proven track record within Facilities Management, ideally at Contract or Account Manager level or above.
Leadership & People Management
Strong experience leading teams, driving performance, and developing talent.
Client Engagement Skills
Demonstrated ability to build relationships and influence senior stakeholders.
Commercial & Financial Acumen
Strong understanding of financial drivers, P&L management, and business growth.
Operational & Strategic Thinking
Ability to balance strategic planning with hands-on delivery in a fast-paced environment.
Communication & Influencing Skills
Excellent interpersonal, negotiation, and problem-solving capabilities.
Why Join CBRE?
* Global, market-leading organisation
* Opportunity to lead high-profile client portfolios
* Strong career progression and development
* Collaborative, people-first culture
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