Customer service analyst 2-Month Contract Location: Reading (Office-Based) Start Date: Immediate IR35 Status: Inside IR35 via Umbrella Pay Rate : £120 We are currently seeking Customer service analyststo join our clients team based in Reading on a 2-month contract. These roles are fully office-based and require candidates who are proactive, highly organised, and confident using Excel. Key Responsibilities: Making numerous calls hourly collecting personal information from existing company contacts Provide coordination and administrative support across the project Maintain documentation, and ensure key milestones are met Liaise with internal teams and external stakeholders to ensure consistent communication and alignment Data storing through Excel and the ability to use other MS software Key Requirements: Proven experience in a Customer Service Excellent organisational skills with strong attention to detail Effective communication and stakeholder management skills Proficiency with Microsoft Office tools (Excel, Outlook, PowerPoint) Ability to prioritise tasks and work under pressure in a structured, deadline-driven environment Available to start immediately and work full-time onsite in Reading Contract Details: Duration: 2 months Inside IR35 via umbrella company Immediate start Location: Office-based in Reading (5 days per week)