Device Associate III, Quality Services, Device Tech Support
A Device Specialist’s primary responsibility is to act as the point of contact for a team of manual testers. Lead a team of 10+ with multiple stakeholders, perform task allocation, send reports, provide technical assistance to the team, and contribute to operational excellence in minimizing test efforts.
Key job responsibilities
1. Contribute to overall quality of the product being tested by being the point of contact for the team’s deliverables in terms of manual testing.
2. Participate in requirement review, test plan creation, test strategy definition along with QA team.
3. Allocate tasks to team members, help execute test cases and report discrepancies.
4. Monitor task progress, mentor junior associates and help train the team on new features and changes in the product.
5. Identify and implement process improvements to improve quality of the product or overall efficiency of the testing process.
6. Use the right software tools for monitoring metrics, identify trends and suggest corrective actions.
7. Work directly with stakeholders to report status, voice concerns and provide suggestions representing the team.
8. Suggest the best test methodologies, by bringing together domain expertise, knowledge of the product and software test lifecycle. Should have basic manual and automation test experience in software or hardware.
BASIC QUALIFICATIONS
BE, BTech, Master of Computer Applications (MCA), MSc Information Technology (IT) or graduate, 6+ years of experience in testing.
PREFERRED QUALIFICATIONS
BE, BTech, Master of Computer Applications (MCA), MSc Information Technology (IT) or graduate, 6+ years of experience in testing.
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