What you’ll be doing
Millions of people rely on us every day to help them live their lives, power their businesses, and keep public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business turning and the emergency services responding. And we use the power of technology to help solve big challenges, from climate change to cyber security.
As a Business Explorer, AI Champion Graduate, you’ll have opportunities for rotation in units such as Transformation, Data Insights, Commercial and Customer Experience – helping colleagues work safely and smartly with data and generative AI. You’ll learn the fundamentals of data literacy and responsible AI while leading the charge on practical AI enabled change for our customers and teams.
Join us as graduate and you’ll get dedicated support, a personal buddy, hands‑on exposure across the business to solve real problems, improve how our business runs, and deliver measurable impact for customers and colleagues.
Learn job specific skills
As part of your graduate programme you will also focus on building your expertise in AI through the Data & AI – Accredited Learning Level 3 Pathway, gaining an additional nationally recognised qualification covering:
1. GenAI in practice
2. Data Engineering & Analytics
3. Automation basics
4. Responsible & ethical AI
5. Change management
Day to Day Responsibilities
During this programme, you’ll rotate across key areas and champion AI adoption to make an business impact and increase customer satisfaction:
6. Customer Experience - working in customer service or sales teams to understand the operational challenges and opportunities.
7. Commercial Products - working in product or bid teams to understand how a company works and how to create value.
8. Transformation Programmes – working in project design and delivery teams to see how improvements are made to happen.
What we’re looking for
9. AI Ambassador Mindset – learn and grow to facilitate demos, drop-ins, and how-to sessions for non-experts.
10. Curiosity & Continuous Learning – you’re the person who tries new tools and shares what works.
11. Data-driven Communicator – you tell compelling stories with data and visuals.
12. Adaptability & Bias for Action – comfortable with ambiguity; you prototype, test, iterate.
13. Collaboration – you build bridges across functions and bring people with you.
14. Ethical Awareness – you understand the responsibilities that come with AI and data.
Entry Requirements
On target for or achieved a 2.2 in any subject.
Accessibility Support for all candidates -
All applicants will need a full UK Right to Work for the duration of their scheme, without this we cannot accept an application. Unfortunately do we not offer sponsorship for any of our Early Career roles.
As you will be completing an additional Level 3 qualification you will need to meet the apprenticeship qualifications stating that you must have been ordinarily resident in the UK or EEA for at least the 3 years immediately preceding the start of the apprenticeship.
What’s in it for you?
15. Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
16. Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
17. Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
18. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
19. Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
20. Volunteering days, so you can give back to your local community.
21. Optional Private Healthcare and Dental, to protect you and your family.
Ready to Apply
It's easy to apply online; just tell us about your details and current education. You will then complete 5 text based questions and 1 video based question. If successful, after this you will attend an in person assessment centre and have the chance to ask any questions you might have.
Internal candidates will have to take on Terms & Conditions of the Graduate role including salary and benefits.
BT Group will never ask for payment during recruitment.All genuine BT Group communications come from @ emails or. Our Security and Legal teams are investigating and working with the authorities to stop this activity.Let’s look out for one another and keep our job-seeking community safe. We look forward to receiving your application!