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Customer service coordinator

West Malling
Morson Edge
Customer service coordinator
Posted: 13h ago
Offer description

Customer Service Coordinator – Snodland

Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner.

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Key Responsibilities

* Handle customer enquiries via phone, email, and online platforms
* Provide a high level of customer service from first contact through to delivery
* Process orders accurately and update customer information
* Communicate clearly with customers and internal teams to resolve queries
* Keep customers informed and ensure a smooth service at all times
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Requirements

1. Strong customer service experience (essential)
2. Confident and professional

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