Salary: £25,000 - 28,000 per year Requirements: Degree, relevant professional qualification, or equivalent experience (Microsoft certifications desirable) Previous experience in an IT support or IT administration role Knowledge of Microsoft Azure, Office 365, OneDrive, Windows Server, and Active Directory Experience with mobile device management and cloud-based telephony systems beneficial Excellent troubleshooting, problem-solving, and analytical skills Strong organisational skills with the ability to prioritise and work to deadlines Clear communication skills, with the ability to explain technical concepts to non-technical users Full clean driving licence and willingness to travel to other offices at short notice when required Flexible approach to working hours when needed Responsibilities: Provide on-site and remote IT support to all users, responding to queries via phone, email, or chat. Assist with the maintenance and support of IT infrastructure, including servers, storage, virtualisation, desktops, voice and data networks, and mobile devices. Oversee and maintain hardware including PCs, laptops, and printers, ensuring service and warranty contracts are in place. Manage Microsoft Active Directory, including user account administration and password resets. Support Microsoft Azure, Office 365, OneDrive, Windows 10/11, Windows Server, and Exchange environments. Assist with IT infrastructure projects, including upgrades and system implementations. Manage secure network access for remote users. Implement and manage security, integrity, and backup procedures to ensure business continuity. Create, update, and maintain IT policies and procedures in line with best practice. Liaise with external suppliers to source hardware/software solutions. Ensure compliance with software licensing laws. Set up, configure, and deploy new hardware and software. Diagnose and resolve system and network issues in a timely manner. Provide user training, guidance, and feedback. Maintain cabling and carry out hardware moves as required. Technologies: Active Directory Azure Cloud Hardware Support Mobile Network Office 365 Security Windows DevOps More: We are a law firm based in Manchester, currently seeking an IT Administrator to join our team. In this role, you will support our Head of IT in maintaining and developing our IT systems, ensuring smooth network operations while delivering first-class technical support across the business. We offer competitive benefits, including 24 days annual leave plus bank holidays, a company pension scheme, a Medicash health plan, and opportunities for flexible working. You will also enjoy birthday leave after 12 months of service, regular social events, and potential for internal progression. last updated 16 week of 2026