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We are seeking passionate and knowledgeable Tote Operators to join Central Park Greyhound Stadium.
There are 3 positions available for this role.
What is ARC?
We care for our visitors.
We think about our impact.
We are proud of our sport.
Work Perks of being a Tote Operator:
* Annual passes to attend any of our 21 venues
* Discounted food & ARC days out
* Cycle to work scheme
* Holiday allowance increasing with length of service, up to 28 days
* Company life assurance scheme
* Discretionary group annual bonus schemes to reward your hard work
* Support with study through our study assistance schemes
And much more…
Responsibilities:
* Gain and maintain an excellent knowledge of the various types of bets and minimum spends.
* Prepare to receive customers by setting up cash and betting terminals.
* Manage cash transactions following correct procedures, ensuring monies balance.
* Clarify bets with customers to ensure correct placement, as bets cannot be rectified after the race.
* Operate static and hand-held terminals for table service effectively.
* Safeguard cash by adhering to security procedures.
* Reconcile cash by completing cash reports.
* Verify customer identity to prevent underage gambling, following Challenge 21 policy and recording findings as per company guidelines.
* Work within the guidelines and regulations of the Gambling Commission, paying particular attention to vulnerable persons and money laundering.
* Create a positive impression and respond attentively to customer needs.
* Work efficiently to meet race time constraints and ensure optimal betting times.
About the role:
The Tote Operator will deliver customer betting transactions in accordance with company policies, procedures, and Gambling Commission regulations.
Applicants must be aged 18 or over due to licensing restrictions.
The person we are looking for as a Tote Operator has:
* A high level of interpersonal skills
* Personable nature
* Ability to work well under pressure
* Customer service focus (internal and external)
We are on a thrilling journey. Join us at our next destination, be part of a winning team, and learn more about this exciting opportunity by applying today.
At ARC, we believe that a diverse, equitable, and inclusive workplace makes us more relevant, competitive, and resilient. We welcome applicants from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate based on gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnicity, religion, disability, or age. Qualified applicants will be considered regardless of criminal histories, in accordance with legal requirements.
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