Job Overview
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We are currently seeking a reliable and detail-oriented Mailroom Operative to join our team at Mitie Defence, MOD Corsham. In this role, you will be responsible for the efficient collection, handling and distribution of mail and packages within the organisation by either foot or vehicle. You will also be required to complete general office administration tasks and assist with other tasks within the greater logistics department as and when required. The successful candidate will have to complete the required documentation for security clearance. This role would also suit ex-military personnel who worked in a mailroom.
About Us:
At Mitie, we take pride in doing the exceptional every day, going the extra mile and ensuring our customers business is our business. As a leader in the facilities management industry, we uphold the highest standards in the services we provide.
Main Duties:
The role involves providing an efficient post and courier service in line with contractual requirements, including the daily delivery and collection of mail in accordance with the SRD and handling all mail appropriately in line with relevant policies. Responsibilities also include undertaking general administrative duties within the post room, such as operating the X-ray machine, providing cover during staff absences, and meeting and exchanging items with delivery companies including Royal Mail. The post holder is expected to maintain a clean and tidy work environment, complete any required training as agreed with the line manager, and carry out any other reasonable tasks as directed. Additional duties include escorting contractors and visitors when required, delivering excellent customer service with a high degree of integrity, and working effectively both independently and as part of a team using their own initiative. The role requires self-motivation, punctuality, flexibility to undertake cross-training to support the department and site, and a willingness to work occasional overtime as needed.
What we are looking for
Essential
The role requires a full driving licence with the ability to drive Category B vehicles, including small vans, along with proficiency in Microsoft Office and the ability to learn and use role-specific IT systems. The ideal candidate will demonstrate strong organisational and time-management skills, with experience of working to deadlines and exceptional attention to detail, showing a clear commitment to quality. Excellent communication skills are essential, as well as the ability to work effectively both independently and as part of a team. A good standard of English and Maths is required, together with a sound understanding of Health and Safety procedures.
Desirable
Prior experience in mail delivery is desirable, along with experience of working in a Post Office or a military post room. An IOSH Working Safely qualification would be advantageous but is not essential, as professional training will be provided. Experience of working in a customer-focused environment is also required.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .