About the role:
Created through promotion, and reporting to the HR Services Manager, you will deliver exceptional people support to our teams across the UK, US, and Australia offices, as well as the shipboard teams across Retail Operations.
Based in Avonmouth on a hybrid working basis – 2/3 days per week
Compensation – competitive salary, bonus scheme, pension, 4 x life assurance, healthcare, 25 days leave annually (including Christmas shutdown)
What you will be doing:
1. Manage and administer the end-to-end employee lifecycle ensuring all employees receive a great experience and an efficient service, including new starter and leaver processes
2. Assist with the monthly payroll process and the management of employee benefits and pension schemes
3. Respond to employees and managers as the first point of contact for general HR queries
4. Maintain the HR system (Bamboo), providing basic reports and ensuring accurate employee records
5. Develop and maintain people-related policies and procedures
6. Handle maternity, paternity, Shared Parental Leave and adoption processes and queries
7. Manage and advise on probationary reviews, changes to contractual terms, and return-to-work reviews
8. Work with heads of departments to capture and analyse holiday and absence data
9. Contribute to HR and cross-functional projects that grow our people capability, develop the HR function, and add value to our business
About you:
10. Previous HR experience and knowledge of employee relations, UK employment law and HR policy/procedural best practice
11. Experience of running an in-house payroll
12. Proactive and organised with strong administrative skills and a great eye for detail
13. Completion of relevant qualifications (CIPD Level 3) and exposure to US/Australia employment law or retail experience is advantageous but not essential
14. Must have an existing right of eligibility to work in the UK
Key Attributes – trust, collaboration, respect, passion, drive, resilience
About us:
Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023.
Harding+ is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success, making recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Harding+.
#li-hybrid