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SuccessFactors Consultant - Onboarding & Recruiting (UK), Liverpool
Client: Jigsaw Cloud
Location: Liverpool, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 10
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
Ideal Applicant:
Due to business expansion, we are looking for an experienced Onboarding Consultant to join our team.
The ideal candidate should be certified in both Onboarding and Recruitment; however, consultants certified only in Onboarding will be considered.
This is not a sponsored role - You must have existing right to work in the UK or Ireland without Sponsorship.
Job Purpose
To ensure a successful implementation by meeting the client's requirements and expectations, advising on the impacts of their decisions, guiding the client on the options within the product, providing best practices, and driving adoption. The Consultant maintains a strong client relationship by establishing high levels of satisfaction and trust through proactive engagement.
SuccessFactors Certifications Required
* Onboarding (THR97) Certification will be required
* Recruitment Management (THR83) is ideal in addition to the Onboarding Certification
* Recruitment Marketing (THR84) is ideal in addition to the Onboarding Certification
Certifications must be active, in date, and valid.
Key Responsibilities:
* Manage and support SuccessFactors Onboarding and Recruitment as the SME for the business, working to resolve system issues
* Manage projects and appropriate documentation in line with SAP methodology
* Support and advise customers during UAT and data migration
* Support upgrades and training of super users on platform utilization
* Ensure understanding of project economics and deliver within budget
* Update and maintain product knowledge regularly
* Support and help manage the implementation of new or revised processes, including configuration, integration, data migration, testing, and training
* Assist with developing and implementing support processes for SuccessFactors modules
* Contribute to governance forums and design authorities, providing subject matter expertise
* Own ongoing operational administration of Performance Management and Compensation solutions, ensuring effective resolution of issues based on SLAs
* Build relationships and work closely with the Head of Support for ongoing administration, support, and maintenance
Person Specification
Required Experience:
* Experienced HR practitioner preferred
* Associate Certification required
* Proven track record of at least four successful implementations and support of SuccessFactors Onboarding, Recruitment modules, and other HR systems
* Ability to engage with clients and understand their requirements
* Application of HR systems integration capabilities from process and system perspectives
* Strong attention to detail and organizational skills
* Proficiency in MS Office, especially Word, Excel, and PowerPoint
* Excellent communication skills (written and verbal)
* Experience interfacing with and influencing stakeholders
Characteristics:
* Proactive, persistent, autonomous, and able to escalate issues appropriately
* Highly organized with strong prioritization skills
* Confident in delegation and follow-up
* Strong influencing and engagement skills
* Approachable, flexible, respectful, and maintaining delivery integrity
* Flexible work hours to meet stakeholder needs
* Competent in SuccessFactors Onboarding and Recruitment systems and processes
* Project management experience, especially with HR systems
* Ability to transfer knowledge effectively to HR professionals and teams through various learning methods
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