Overview
Floor Manager - Carlisle at B&M Retail. This is a full-time role based at The Eden Centre, Carlisle. Flexibility with working patterns is essential.
About the Role
As a Floor Manager, you will support the Store Management team in running the store by leading and inspiring your team to deliver the best store standards for our customers.
Responsibilities
* Ensure high levels of customer satisfaction through excellent customer service and store standards
* Support the management of your team and motivate colleagues to increase sales and ensure efficiency
* Provide colleagues with the appropriate skills, knowledge and training
* Operate and deliver processes that ensure the store meets all legal requirements
* Have a strong knowledge and ability to deliver KPIs
Qualifications and Experience
* Experience of managing a small to medium-sized team in a fast-paced retail or hospitality environment
* The ability to think on your feet and motivate others
* Effective communication skills
* Strong leadership and organisational skills
* A flexible approach and a can-do attitude
Career Progression
This role offers development opportunities with a clear progression pathway up to Deputy Store Manager and beyond.
Why B&M
We are one of the fastest-growing retailers in the UK, with over 750 stores and an exciting plan for more openings. We are committed to our people and offer growth, stability and opportunities.
What We Offer
* Job stability and a clear path for career progression and internal development
* Excellent on-the-job training
* 10% store discount across B&M and Heron Foods stores, with regular double discount events
* Access to our colleague benefits portal with discounts for retailers, hospitality and more
* Wellbeing support through our Employee Assistance Programme
* A stable and permanent 40-hour contract
Equal Opportunity
B&M Retail is an equal opportunity employer and is committed to creating an inclusive and diverse environment for all colleagues.
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