Operations Manager | Telford | JR2503_0062
Customer experience is at the core of everything we do - and as our Operations Manager, you'll be the driving force behind making it exceptional
YOUR ROLE
Following an internal promotion, we are now seeking an experienced Operations Manager to lead and deliver exceptional service to one of our key, prestigious customers. In this role, you will be responsible for overseeing the day-to-day operations across designated areas, ensuring seamless functionality and full compliance with established procedures. Your leadership will be instrumental in driving operational excellence and aligning team performance with the company's strategic goals. You will foster a collaborative and high-performing team environment, championing continuous improvement and service excellence. Additionally, you will establish and maintain a strong communication framework that promotes effective dialogue across departments and with the wider business at our Telford site. This is a fantastic opportunity for a dynamic leader to make a significant impact within a fast-paced, customer-focused environment.
YOUR RESPONSIBILITIES
As the operations manager, your responsibilities include overseeing stock maintenance, productivity, and facilities within your designated area. Proactively address any issues that arise to ensure smooth operation.
Monitor and coordinate all costs effectively within the group. When necessary, provide advice on potential cost variances or additional costs required to support service delivery while adhering to the agreed budget.
Govern operational and general business SOR's/ KPI's, ensuring that they are met and improved upon through the effective management of the operation/ operational resources in the group.
Establish and maintain efficient and effective planning processes. These processes should be primarily proactive, ensuring timely communication of operational requirements and changes. Align this communication with the strategic direction of the organisation.
Oversee the annual Personal Performance Review (PPR) of direct reports, manage succession planning, and foster overall personal development.
YOUR SKILLS AND EXPERIENCES
Proven expertise in logistics management within a large, fast-paced environment.
Solid experience with warehouse systems.
Leadership prowess, including the ability to inspire and motivate.
Experience in financial and strategic management, coupled with commercial awareness.
In-depth knowledge of Health & Safety regulations in the workplace.
Experience in achieving agreed-upon targets.
Familiarity with dangerous goods regulations (IATA/ADR/IMDG).
Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted.
Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks
GOOD REASON TO JOIN
As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.
You will be respected and valued if you work for us and have genuine opportunities to progress and develop.
26 days holidays plus bank holidays
2 volunteering days per year
3 x Life Assurance Option if you join the KN Route2 pension scheme
A tailored personal development and training programme.
Trusted and empowered to deliver and be your best.
We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.
Enhanced Maternity/Paternity Leave
Childcare Vouchers
Cycle to work scheme
Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)
Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation
ABOUT KUEHNE+NAGEL
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
UK Resourcing
TPBN1_UKTJ