Job Description
Neighbourhood Officer– Housing Association – About The Client:
Castlefield are currently representing a regional Housing Association in Merseyside to recruit a Neighbourhood Officer on an initial 3 month interim contract with the strong possibility of extension. This position will have a mixture between site visits, office attendance and home working and will be paying between £22 and £24.50 per hour via umbrella agency. Please note, the hiring manager is looking for a start as soon as possible for this role.
Neighbourhood Officer – Housing Association – About The Role:
* Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
* Support customers with changes to their tenancy
* Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed
* Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements
* Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes
Neighbourhood Officer – Housing Association – What You Need:
* Previous experience as a Neighbourhood Officer
* Excellent communication skills
* UK valid driving licence and driver