Company Description
Repair My Phone Today specializes in smartphone and tablet diagnostics and repair, offering services for all models of cell phones, gaming consoles, iPods, and other handheld electronic devices. Based in the UK, the company is known for its quick and careful handling of repairs, including same-day service for water-damaged and shattered phones. With two convenient locations and the option to mail in devices, Repair My Phone Today aims to provide excellent customer service and build lasting trust with its clients.
Role Description
This is a full-time, on-site role for a Mobile Phone Technician based in Oxford. The Mobile Phone Technician will be responsible for diagnosing and repairing various smartphone and tablet issues, performing preventive maintenance, and handling customer inquiries. Day-to-day tasks include troubleshooting problems, providing training to junior technicians, and ensuring repairs are completed in a timely and efficient manner. Technicians must maintain a high level of customer service throughout the repair process.
Qualifications
* Experience in Maintenance & Repair, Troubleshooting, and Preventive Maintenance
* Ability to train and mentor junior technicians
* Solid understanding of smartphone and tablet technologies
* Ability to work effectively in a team-oriented environment
* Relevant certifications or technical training is a plus
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
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