Overview
Job DescriptionKurt Geiger | About UsWe are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
Responsibilities
Ensure service standards are consistently met in your store, through regular team motivation, training and development
Be a mentor for your team by demonstrating service standards and leading by example
Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
Regularly monitor your team's KPIs and performance, putting plans in place for further development as and when needed
Ensure operational objectives of the store and company are upheld and maintained
Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
Maintain strong relationship with senior stakeholders and area manager by providing regular updates
Recruit and onboard talent for your store, whilst working with the HR talent team
Regularly communicate store activities with Regional Management & team
Maintain a high-performance team through regular one-to-one meetings
Build and maintain excellent customer relationships for repeat business
Manage and maintain staff rotas and meet payroll budgets, remaining reactive to trading patterns, Christmas & sales
Monitor and manage stock deliveries
Work with head office merchandising team to ensure restock accuracy
Coordinate store stock take and main stock accuracy standards
Plan, organise and execute impactful store promotions to boost overall sales for store
Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies
Ensure your store and team maintains excellent visual presentation of store which is consistent with company/VM guidelines
Keep up to date with new fashion trends
Be an ambassador for your team and store
Requirements
Previous retail management experience
Strong understanding of fashion trends and brands
Possess a strong sense of leadership
Excellent communication skills
Ability to stay composed during stressful situations
Ability to create and sustain great relationships
Experience in setting team targets and driving sales
To be immaculately presented and representative of the brand
Benefits
Competitive basic hourly rate
Generous bonus structure
Amazing employee discounts
Fabulous shoes!
Our Stores
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
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