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Medical secretary

Birmingham (West Midlands)
Medmin
Medical secretary
Posted: 9h ago
Offer description

At Medmin, we believe private practice runs better when one person owns the whole journey. We’re a fast‑growing practice management company supporting consultant surgeons and physicians across the UK — and we’re looking for a brilliant Medical Secretary to join our team.


The Role

You’ll become the named Med PA for a portfolio of consultant clients, acting as their single point of contact and control for all day‑to‑day practice management. You won’t just be answering phones, you’ll own the end‑to‑end experience for both the consultant and their patients.


What You’ll Be Doing

* Managing patient enquiries and bookings from first contact through to appointment
* Running multi‑site clinic diaries across hospitals and locations
* Arranging and tracking consultations, investigations, and follow‑ups
* Handling theatre bookings and waiting list management
* Typing dictations and producing clinic letters and correspondence
* Preparing patient records, managing handovers, and supporting accurate billing


Who You Are

* Experienced as a Medical Secretary or in a similar private practice
* Highly organised with excellent attention to detail
* A confident communicator who is warm and professional with both consultants and patients
* Someone who takes ownership and doesn’t let things slip
* Comfortable working across multiple consultants or specialties simultaneously
* Familiar with systems such as Healthcode, PPR, or similar (desirable)


What You’ll Get

* A named role with real responsibility, not a faceless call centre
* The backing of expert teams in Operations, Revenue, Growth, and Marketing
* A collaborative, supportive culture built by clinicians who understand the pressures of private practice
* Competitive salary (dependent on experience)
* Opportunities to grow as Medmin expands
* 📧 To apply, please contact: m.moloney@medmin.co.uk
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