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Relief manager for betting office

Littleport
A J Speechley & Son
Relief manager
£25,000 - £35,000 a year
Posted: 20 October
Offer description

Job Description – Relief Manager

Relief Manager

All duties relating to the manager in the absence of the manager

Relief manager should keep manager informed of any issues that have arisen during their shift

Taking and paying out bets

Checking liabilities

Dealing with customer queries/ complaints referring to Complaints and Disputes procedure where necessary

Logging into IM so that other staff and representatives from Chisolms till support and security can maintain contact with you

Use the monitored customer facility on the till to keep track of relevant monitored customer turnover

Complying with Health and Safety Regulations

Complying with Gambling Commission regulations

Dealing with any faults/ repair issues and reporting these to the relevant suppliers, reporting those that cannot be dealt with to head office

Setting up shop on opening

Maintaining cleanliness and tidiness of shop during day including keeping betting slip dispensers and pen dispensers stocked

Complying with cash handling procedures

Closing shop at end of day including emptying machines and balancing cash. Locking safe and setting alarm

Cleaning shop at end of day including

* Empty bins
* Clean FOBT's and SSBT's – screens, buttons and footplates
* Toilets and basins
* Sweep/hoover shop floor and behind counter
* Clean kitchen area and wash up pots
* Clean tables, shelving and counter area
* Mop floors if required
* Clean door handles
* Clean plastic screens
* Machine chair bases to be cleaned if required
* Staff till area to be cleaned with anti bacterial spray

Job Types: Full-time, Part-time, Permanent

Pay: From £12.73 per hour

Expected hours: 22 – 33 per week

Benefits:

* Company pension

Ability to commute/relocate:

* Littleport CB6: reliably commute or plan to relocate before starting work (required)

Education:

* GCSE or equivalent (preferred)

Experience:

* Retail sales: 1 year (preferred)
* Customer service: 1 year (preferred)
* Retail management: 1 year (preferred)
* Management: 1 year (preferred)
* betting office: 1 year (preferred)

Language:

* English (required)

Licence/Certification:

* Driving Licence (required)

Willingness to travel:

* 25% (preferred)

Work Location: In person

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