Salary Bracket: £40,000 pa - £50,000 pa depending on experience, car allowance and bonus
Hours: 40 hours per week, scheduled Monday to Friday - anytime between 8.30am and 5.00pm
Location: Edinburgh, Scotland, United Kingdom
Job Purpose
Overall responsibility for branch success/profitability by agreeing, implementing and achieving branch objectives and targets. Provide strong leadership to the branch team to deliver a world class removals service, ensuring that the company complies with its legal responsibilities relating to operating standards. This will include Health and Safety, transport legislation and maintenance records. This position would suit someone with Branch Management experience already working within the removals sector or someone who has logistics or sales experience as training of the removals industry will be provided.
Main Duties and Responsibilities
Sales / Business Development
* Monitor branch performance including KPIs and ensure accurate reporting of figures and monthly profit and loss.
* Responsible for Branch Profit and Loss including gross profit, cost control, net profit.
* Maintain competitive awareness and conduct market analysis to identify opportunities for business development and generate leads.
* Negotiate quality business deals and write proposals, tenders and supplier agreements, negotiate rates and fees, close deals.
* Write client reports and other ad-hoc reports.
* Write and place ads, monitor and control advertising content and spend and develop advertising and marketing plans.
* Client visits and networking with clients and branches – develop client relations and identify client needs / satisfaction.
* Quarterly and Annual analysis of client spend and Review of margin base in line with company and individual target.
* Develop effective business and corresponding action plans, set quarterly aims, targets and objectives.
* Monthly forecasting.
* Securing new business, residential, commercial and international, including prospecting for new business/contacts.
Operations
* Ensure legal compliance on all matters pertaining to VOSA, including Maintenance, Drivers Hours, Defect Reporting and Records Maintenance.
* Comply with all relevant H&S legislation to maintain a safe working environment for all staff and customers.
* Ensure that all Company Premises are maintained and kept secure to protect effects belonging to the Company and our customers.
* Manage operating costs and ensure that your resource is used as efficiently as possible.
* Identify and discuss any training requirements with staff concerned and Managing Director.
People Management
* Committed to continuous professional development and effective Performance Management.
* Set quarterly and annual targets and objectives.
* Monitor and review staff performance and achievement on a regular basis.
* To manage sales staff setting KPI’s to achieve maximum output.
* Hold meetings; discuss task delegation, review issues, monitor sick leave and attendance, reprimand and praise staff.
* Branch communication – encourage respect and open communication.
* Interview and recruit branch staff, induction of new recruits, staff training (ensuring compliance with Health and Safety legislation), coaching and support and objective setting.
Other
* Ensure the day‑day credit control is managed effectively.
* Resource Branch effectively including leave and succession planning recruitment and selection, in line with Branch requirements.
* Implement policies and procedures as directed by the Board of Directors.
* Contribute to strategic projects and/or regional or group initiatives.
* Attend management meetings.
* Promote cross selling including added value services.
* Any other duties as required.
Skills & Qualifications
* National and international CPC holder (desirable)
Knowledge Skills
* Domestic Moving
* Commercial Moving
* Transport and health & Safety Legislation, Fleet and Maintenance Records
* Strategic Thinker
* Selling, Influencing, Negotiating and Gaining Commitment
* Management of the Profit and Loss
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Transportation, Logistics, Supply Chain and Storage
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