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About Us:
South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. As an ICT Device and Systems Specialist, you will play a crucial role in ensuring the smooth functioning of our ICT infrastructure and providing technical assistance to our staff. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join!
Formed in 2003, Tarian is part funded by the Home Office, Welsh Government and the three Southern Wales Police Forces: South Wales, Gwent and Dyfed-Powys. The ROCU is a multi-disciplinary team made up of police officers and staff seconded from the three forces. The lead force for the region is South Wales Police.
Where we operate:
Tarian operates across Monmouthshire, Blaenau Gwent, Caerphilly, Newport, Cardiff, Rhondda Cynon Taff, the Vale of Glamorgan, Bridgend, Neath Port Talbot, Swansea, Carmarthenshire, Pembrokeshire, Ceredigion and Powys.
With over 20 specialist units and capabilities, the teams within Tarian are dedicated to disrupting and dismantling Serious Organised Crime groups across the region.
The role:
We are seeking a highly skilled and motivated ICT Device and Systems Specialist to join our dynamic IT team.
To provide ICT 3rd line technical guidance and specialist advice for designated technical functions across a diverse range of technologies that underpin mission critical and operationally sensitive 24/7 emergency services and systems.
Purpose:
Development, implementation and support of device and systems infrastructure ensuring compliance to set standards whilst maintaining performance and availability together with providing specialist advice for a diverse range of technologies across enterprise scale technical architecture.
Responsibilities:
* Develop, install and maintain various aspects of enterprise scale infrastructure, paying particular attention to wider business impact when planning maintenance and development activities.
* Provide technical guidance to a diverse range of infrastructure technology specialists, consisting of Network, Perimeter, Storage, Servers & Devices, and various devolved units with distinct IT provisions.
* Identify, propose, and implement opportunities for the continuous improvement of technology including continuity and recovery bringing mutual benefit to the force and its partners.
* Provide senior management specialist advice and guidance on a range of complex and/or escalated technical problems.
Requirements:
Essential Qualifications
* Information Technology related Degree or proven experience in relevant areas of Information Technology
* Experience in:
* Support, installation and configuration of Server or Client Devices
* Server or Client Operating Systems, especially Microsoft Windows
* Design and installation within an IT Enterprise Systems Infrastructure
* Administration and troubleshooting within an IT Enterprise Systems Infrastructure
* Active Directory Services, such as Group Policy, DNS, DFS
* Server or Device Security Administration
* Staff Management Experience
* Experience of configuring System or Device management and monitoring tools. E.G. Microsoft Intune, Microsoft SCCM, Azure Monitor, Microsoft SCOM
* Awareness of the operational necessity that IT Enterprise Infrastructure has upon the organization.
* Establishing IT processes and procedures
* Incident, Problem and Change management experience.
* Experience of working on Projects
Leading Change
* Positive about change, adapting to changing circumstances and encouraging flexibility in others
* Identifies and implements improvements to service delivery, engaging people in the change process and encouraging them to contribute ideas
* Finds more cost-effective ways to do things, taking an innovative approach to solving problems and considers radical alternatives
* Asks for and acts on feedback, learning from experience and continuing to develop own professional skills and knowledge
Gofynion:
Arwain Newid
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Law Enforcement
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