Account Coordinator
Milton Keynes
Free Parking
Full Time & Permanent
£28,500 per annum
Ready for your next step?
Are you someone who enjoys keeping things organised, solving problems, and helping people get what they need? Do you like being the one who keeps everything running smoothly behind the scenes?
If that sounds like you, this Account Coordinator role could be a great fit.
You'll support our Account Teams by coordinating requests, managing information, and making sure our FM operations stay on track. It's a role where accuracy, communication, and initiative really matter — and where your work genuinely makes a difference.
What will your day look like?
You'll be:
Managing and coordinating client and internal requests to meet SLAs
Organising sub-contractor reactive and PPM visits from start to finish
Keeping CAFM records accurate, up to date, and audit-ready
Uploading compliance documents and service records to work orders
Checking service sheets and raising follow-on work where needed
Working closely with Scheduling and Operational teams to keep things moving
Building estimates and quotations using the CAFM quotation module
Overseeing chargeable Minor Works Requests and purchasing activity
Raising Purchase Orders and ensuring documentation is logged correctly
Validating invoices and helping maintain budget accuracy
Making sure delivery paperwork and goods receipts are properly recorded
Escalating risks and issues to protect service, cost, and compliance
Creating weekly/monthly SLA, PPM, and operational reports
Joining client and operations meetings as part of the account team
Taking on additional admin tasks to support the contract
Following all relevant Health & Safety requirements
Being an active part of a positive, supportive FM team
About You
Minimum Qualifications
• GCSEs in English & Maths (or equivalent)
Essential Skills & Experience
Strong written and verbal communication
Good numeracy and attention to detail
IT literate — confident with Microsoft Office (Excel & Word)
Previous admin experience in an operational environment
Excellent customer service skills
Ability to work independently and manage competing priorities
Willingness to undertake further technical/business training (e.g., IOSH)
Desirable
Experience using Maximo or another CAFM system (training can be provided)
Why Join Us?
You'll be part of a supportive, friendly, and collaborative FM team where your contribution will be valued, and your development encouraged. With free on-site parking and a permanent, full-time position, this is a great opportunity to build your career in a fast-paced operational environment.
About The Company
At Atlas Workplace Services, we believe great buildings start with great people. That's why we've reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.
We're not just another FM provider — we're a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.
As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn't just about sharing in the company's performance; it's about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.