Overview
Customer Service Advisor - Uncapped Commission at TieTalent
Join to apply for the Customer Service Advisor - Uncapped Commission role at TieTalent.
Location: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Employment type: Full-time, Permanent
Start date: 3rd November 2025
Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Responsibilities
* Talk to customers over the phone about how we can enhance their digital lives and discuss the right products for them.
* Provide information and guidance in a consultative manner; no hard sales.
* Complete training to confidently discuss all EE products and services.
What’s in it for you?
* Starting salary of £25,087.00 rising to £25,684.00 after 8–9 months, plus incentives and bonuses.
* Online GP access for you and your immediate family, fully funded by the company.
* Market-leading paid carer’s leave (up to 2 weeks) for colleagues who are caring for family or friends.
* Family Leave with equalised maternity, paternity, and adoption leave; 18 weeks full pay and 8 weeks half pay in the first year.
* Discounts on EE & BT products, including mobile and broadband.
* Support in carving your own career path and ongoing development.
* Season Ticket Travel Loan to cover commuting costs.
* Volunteering days to give back to the local community.
* Optional Private Healthcare and Dental coverage for you and your family.
Qualifications
* Confident communicator who enjoys asking questions and building relationships; transferable skills from life experience are welcomed.
* Willingness to learn about EE products and services and work as part of a Sales Team in North Tyneside.
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