Strategy and Service Development Undertake the purchase of goods and services including call-off supply arrangements in accordance with agreed standards and targets Place orders in such a manner as to ensure proper delivery receipting and payment Deal with queries and requests for information to provide a full and extensive response/resolution Be aware of and ensure adherence to trust purchasing policies and external regulatory requirements as appropriate to the product area covered Build and maintain sound customer and supplier relationships Develop and maintain a sound knowledge of delegated product areas Expedite orders on behalf of customers in accordance with agreed protocols Develop and maintain a sound working knowledge of regulatory and legal issues commensurate with the job role Undertake official quotations for low value contracts and orders in accordance with SFIs where appropriate Provide advice and guidance to customers on all procurement related issues Adhere to the Trusts Procurement Strategy and Policy and actively participate in the delivery of the Procurement Plan Carry out robust and timely supplier and contract management for key purchasing suppliers Act on Unit 4 workflow tasks in a timely and responsive manner to resolve issues Identify repeat products and following a full value for money exercise, put forward for consideration as a catalogue product Monitor purchasing trends Liaise with end-users at all levels to ensure compliance in the use of standardised products and catalogues Research and streamline the supplier and product base so the Trust can benefit from greater purchasing leverage To attend any relevant training as requested To act as an ambassador for the Procurement team and promote benefits to customers Any other duties commensurate with the grade of the post