French Connection is looking for dynamic and enthusiastic Brand Consultant to join our Concession in John Lewis, Norwich could that be you?
The successful applicant will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.
Benefits:
* Free seasonal uniform allowance
* 28 days holiday allowance (pro rata)
* Generous clothing discount for you and your Friends & Family
* Bonus incentive
Purpose of the role:
· Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
· Maintain maximum stock availability through effective use of replenishment
· Welcome all customers entering the mat with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.
Key areas of responsibility will be to work independently in the following areas:
· Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and tidy
· Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
· Effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
· Deal with customer enquiries professionally and effectively
· Tackle any disagreement constructively and professionally, working to resolve any conflict independently and in a timely manner
· Email reports submitted to head office on a weekly basis
· Report to Area Manager regularly
The successful applicant will be able to demonstrate:
· a proven track record of driving sales
· the ability to work well independently
· demonstrate high levels of motivation, ambition and drive
· demonstrate initiative, decisiveness and effective problem-solving skills
· the ability to multitask and meet deadlines
· Excellent communication skills
Please note, should you have not received a response within 10 working days of your application, unfortunately you have been unsuccessful on this occasion. We wish you well in your future career.
Job Types: Part-time, Permanent
Pay: £10.97-£12.58 per hour
Expected hours: 24 per week
Benefits:
* Employee discount
Ability to commute/relocate:
* Norwich NR2: reliably commute or plan to relocate before starting work (required)
Application question(s):
* What intrigues you about this company, and why do you want to work here?
Experience:
* Retail sales: 1 year (required)
* Customer service: 1 year (required)
* Fashion retail: 1 year (required)
Work Location: In person