The Administrator ensures that all administrative tasks associated with scheduling are completed accurately and in accordance with established processes, utilising the appropriate systems and tools. They serve as a central coordination point, maintaining effective communication with internal teams, management, relevant stakeholders, and Postmasters.
Key Responsibilities and Skills
* Proficient in the use of relevant Microsoft applications, including Microsoft Office, SharePoint, Dynamics 365 and standard internet browsers.
* Good experience collaborating with peers, colleagues, and stakeholders to contribute to the delivery of functional strategy to achieve business objectives.
* Strong understanding and awareness of UK geography.
* Excellent organisational skills with a structured and methodical approach to work.
* Capability to provide clear guidance to Operational Support Specialists regarding the standards required to resolve issues.
* Excellent organisational and prioritisation skills and the ability to multi-task effectively.
* A good problem solver, able to solve common problems whilst knowing when to elevate complex issues that may impact delivery.
Benefits
* 25 days annual leave (rising to 30 after 2 years), plus bank holidays
* Generous pension scheme with minimum 9% employer contribution
* Access to 24/7 digital GP services and our Employee Assistance Programme
* 6 x Life assurance and income protection after 12 months service
* Over 400 online courses, mentoring, apprenticeships, and development programmes
* Access to our benefits platform for exclusive discounts & savings
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