1. Receptionist/Administrator required for IMMEDIATE start
2. Permanent opportunity based in North West London - ON SITE 5 days a week
About Our Client
This company is a large retail firm based in North West London. With a diverse team of professionals, the company is recognised for its comprehensive range of products and commitment to customer satisfaction. Their operations extend across the UK and they are highly regarded in the retail industry.
Job Description
3. Welcoming guests at reception and escorting guests within the building.
4. Acting upon all requests that guests might have in an efficient and friendly manner.
5. General administration duties when required and responds to customer queries in a timely manner.
6. Support customers in returning purchases and with complaints.
7. Handling external and internal calls in a professional manner.
8. Booking of meeting rooms accurately and food and beverage requirements.
9. Liaising with other departments to ensure efficient communication and excellent guest experience.
10. Primary point of contact for customer enquiries and communicate with customers not only via the web but also phone and email.
The Successful Applicant
A successful Receptionist/Administrator should have:
11. Have excellent verbal and written communication.
12. Be immaculately presented and highly organised and have an eye for detail.
13. Have great interpersonal skills and an outgoing personality.
14. Have a passion to achieve excellent guest service in everything that they do.
15. Be able to work well under pressure and have the ability to act pro-actively and intuitively.
What's on Offer
16. A competitive salary of between £25,000 and £28,000 depending on experience.
17. Generous annual leave package, including 24 days plus bank holidays.
18. Bupa Dental Cover.
19. 50% staff discount on all company products.
20. Contributions towards your pension.
21. Free on-site parking in London.
22. A welcoming and inclusive company culture.